Data protection

General information

Transactions between you and Postbank are based on trust. We promise to handle your data with great care and protect them from abuse.

Definition of terms

Technical terms of data protection explained in a comprehensible way


If you have any questions on the collection, processing or use of your personal data by Postbank, please contact us.


For cross-border payments and specially commissioned priority transfers, the data contained in the transfer document is forwarded to the beneficiary’s bank via the Society for Worldwide Interbank Financial Telecommunication (SWIFT) in Belgium.

Public directory

Documentation of the automatic processing of personal data subject to disclosure requirements in line with section 4d of the German Federal Data Protection Act.

Standard clauses for advertising

Standard clauses for granting consent to receive advertising.

Use of data in the Postbank Group

Information on the data protection/consent clause for the processing and use of data within Postbank Group